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Client Servicing Executive

0 - 1 Years

Bengaluru

INR 1,00,000 - 3,25,000 PA.

Posted: 20 days ago

Job Description


Company Profile:


HireMee is an AI-enabled skill-based Online Assessment Platform, part of Karpaga Assessment App Matrix Services Pvt Ltd (KAAM Services) and a social enterprise by Vee Technologies. ChockoValliappa, the founder of HireMee, started the company with a vision to get young graduates - India's hidden diamonds from different tiers of the nation to be discovered by companies.

Having 2 separate wings under the flagship brand of HireMee, HireMee CSR tries to bridge the gap between College students and Corporates at zero cost. To sustain we have launched HireMee Pro, a Revenue pumping model to sustain the CSR wing.

Read More -https://hiremee.co.in/hiremeepro

Our Services:

Online Pre-Employment Skill Assessment Engine, having huge question bank of over 3.5 Lakhs around 3800+ skills across multiple Roles and Industries. We are much more than an e-recruitment and e-learning platform - we transform lives through innovative products and technology by replacing the bow and arrow method of hiring.

Few of our Happy Clients:


Sonata Software, Bosch Ltd., Samsung, Tata Aerospace, Tech Mahindra, PayU, TalentPod, National Instruments, Midea India, Synergy, MS Chola, Allied Blenders, ATG Tire, Hero MotoCorp, Airtel, Vikas Group, Sitel, PVR, Policy Bazaar and the list goes on.

We are looking for Client Servicing candidates who can be the bridge between Sales team and Clients providing best in class client servicing. To be a problem solver and hand hold clients to make their journey a seamless one. Your work would not be restricted to activation of clients account, taking their requirement, giving demo to clients, service clients, create MIS reports and Managing ISO documents. Taking care of OPS portal and UAT would also be the KRA.

Responsibilities:


Co-ordinate with sales team and service clients.

Giving walk through (Demo) on portal.

Inspire repeat-business from clients.

Maintain tracker in MS Excel and CRM.

Post jobs in HireMee website.

Liaise with different departments about client queries.

Deal with client requests and troubleshoot problems.

Monitor and measure client satisfaction.

Maintain huge excel file and project for ISO.

Calling candidates for Job drives on rare cases if business demands.

Support lead generation and help in fixing meeting with corporates during lean period.

Qualifications:


Any qualification with excellent verbal and written communication.

Excellent MS Office skills must.

Technical Skill to understand and test portal.

Experience in Saas based product handing internal portal is mandatory.

Male/Female candidates from any qualification can apply.

Multi-tasker, who can work on parallel projects together.

Designation: Client Servicing - Corporate

Experiencep: Minimum 1 year

Qualification: Any

Location: Bengaluru

Reporting into: Sr. Director - Corporate

Target: 50 client servicing along with 250 Job Postings and 1 meeting per week.

No. of Requirement: 2

Salary - INR. 3 Lakh per year



Regards,

Smita S Gouder| Senior HR Human Resources,

Vee Technologies Pvt Ltd, Bangalore 560052

Contact - 9148301617

smitha.g@veetechnologies.com

www.veetechnologies.com



Salary: INR 1,00,000 - 3,25,000 PA.
Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Voice
Role: Associate/Senior Associate -(Technical)
Employment Type: Full Time, Permanent

Desired Candidate Profile




Doctorate - Doctorate Not Required

Company Profile

Vee Technologies Private Limited
Vee Technologies, part of 70 years old Sona Valliappa Group, offers global exposures and dynamic career opportunities to recent graduates. At Vee technologies, we strive to build an international workforce that reflects our commitment to employees' safety, sustainability and growth. We employ more than 1500+ employees in Bangalore, Salem and New York. We are a leading business process management company offering services across healthcare, insurance, engineering, logistics, and finance & accounting domains to companies of repute from USA, Europe and India.
View Contact Details+
Contact Details

Recruiter Name:Soujanya

Contact Company:Vee Technologies Private Limited